Privacy Policy
Book.Video is operated by Voice.App. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or purchase our services.
Information we collect
We may collect:
- Your name, email address, company, and contact details
- Information about your book, project, budget, and launch plans
- Manuscripts, synopses, covers, images, recordings, and other files you provide
- Messages, feedback, approvals, and revision requests
- Payment and transaction information
- Website usage information, including device, browser, IP address, and pages visited
Payments may be handled by third-party payment providers. We do not normally store complete payment-card details.
How we use your information
We use your information to:
- Respond to enquiries
- Recommend and provide our services
- Create proposals, invoices, and project plans
- Produce and deliver your video
- Manage feedback, revisions, and support
- Process payments
- Improve our website and services
- Protect our systems and prevent misuse
- Meet legal, accounting, and tax requirements
- Send marketing messages when permitted
Project files and AI-assisted tools
Our work combines human creative direction with modern production tools, including AI-assisted workflows and generative video technology.
Project materials may be processed using trusted production, storage, editing, voice, image, or video providers where needed to complete your project.
Please tell us before production begins if your materials are confidential or subject to special restrictions.
How we share information
We may share information with providers that help us operate our services, including:
- Payment and accounting providers
- Website hosting and cloud-storage providers
- Email and project-management services
- Production contractors
- Voice, audio, image, and video-production platforms
- Analytics and security providers
- Legal or professional advisers
We do not sell your personal information.
We may disclose information where required by law or where reasonably necessary to protect our rights, clients, or services.
Data storage and security
We keep information only for as long as reasonably necessary for the project, our business records, or legal obligations.
We use reasonable security measures to protect your information. However, no online service, storage platform, or email system can guarantee complete security.
Cookies
Our website may use essential cookies for security and functionality.
With your permission, we may also use analytics, advertising, or embedded-video cookies. You can manage these through the cookie settings available on our website.
Your rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Object to or restrict certain uses
- Withdraw consent
- Request a copy of certain information
- Submit a complaint to your local data-protection authority
Privacy information should be provided clearly and accessibly, and GDPR rights may apply to visitors in the EEA.
To make a request, contact us at hello@book.video
Marketing
You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.
You may still receive essential messages about active enquiries, payments, or projects.
External links
Our website may link to payment platforms, social networks, video players, or other third-party services. Their own privacy policies govern how they process your information.
Changes to this policy
We may update this Privacy Policy when our services, providers, or legal obligations change. The latest version will always appear on this page.